Frequently Asked Questions


What if I can’t make my appointment?

Appointments can be canceled for no charge with 24 hours notice. A cancellation in under 24 hours or no-show for appointment will result in a full session bill.

When am I expected to pay my bill?

Payment is due at time of service. I am more than happy to create a plan if needed, but all bills must be paid by the end of the month with no exceptions.

How do I schedule an appointment?

You can fill out the information in the contact section which will be replied to within 24 hours, or you can email hannah@hwilliamslpc.com.

How long does the process take?

Therapy is a process. We never know how long it will take. However, we will work together to determine your needs and develop a treatment plan that fits. We want to empower clients to create a life worth living beyond therapy, providing them with tools and skills to use forever, not just right now.